DELIVERY & RETURNS
Processing speeds vary, but can take up to three (3) business days before an order is boxed and labeled by our shipping department. Once an order ships, the customer will receive an e-mail notification with their tracking information.
International customers are responsible for any additional fees or taxes after an item ships. We do our best to protect international customers from incurring additional fees, but cannot guarantee against any unexpected expenses.
NO RETURNS OR EXCHANGES
All sales with Sole Providerz are final. The majority of items sold by Sole Providerz are consignment. Once an item sells, either online or in our store, the owner receives payment for their merchandise. Because of this, we are unable to process returns or exchanges.
If you have any questions or concerns with regard to sizing or condition of a specific product on our site, please contact us before committing to purchase.
Refunds are ONLY processed based on fulfillment errors, such as incorrectly shipped or missing items.
Feel free to Contact Us with any questions.